DeeVee Cleaning Solutions (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.
We may collect the following types of personal information when you use our website or services:
Contact Information: Your name, email address, phone number, and property address.
Booking & Service Details: Information about the services you request, property size, and any notes or instructions you provide.
Payment Information: If applicable, payment-related details processed securely via third-party payment providers.
Technical Information: IP address, browser type, device information, and website usage data (via cookies or analytics tools).
We use your information to:
Process and manage your booking or quote request.
Communicate with you about your services, inquiries, or updates.
Improve our website, services, and customer experience.
Send promotional offers, newsletters, or updates (only if you have opted in).
Comply with legal obligations.
We do not sell or rent your personal data.
We may share your information with:
Service providers and contractors who help us deliver our services (e.g., cleaners, payment processors).
Legal authorities if required by law, regulation, or legal process.
We keep your personal data only for as long as necessary to provide our services and comply with legal, tax, or accounting obligations. When no longer required, your information will be securely deleted.
Depending on your location, you may have rights to:
Access, update, or correct your personal information.
Request deletion of your data.
Withdraw consent for marketing communications.
Request a copy of the personal data we hold about you.
We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission or storage system is 100% secure.
Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can control cookies via your browser settings.
Our services are not directed to individuals under the age of 16. We do not knowingly collect information from children.
